Sent an email to Eden Brae today. Ever since our tender presentation in November, our chosen facade has been referred to as 'Long Island' not 'Hampton' as per previous discussions. We referred to the initial email and photo that we had sent to Eden Brae's sales representative that did not appear to have a balcony despite Eden Brae now telling us that the facade would have a balcony. It didn't make sense. We were assured that we would love the 'Long Island' facade.
Over the christmas New Year break, SJ did some digging and worked out that Long Island is in fact a different facade. Both the Hampton and Long Island facades are from Porter Davis in Victoria which has the same design partner as Eden Brae – RSS Design Studio. We requested the Hampton facade from Porter Davis, which Eden Brae agreed to provide in early 2016.
Both Long Island and Hampton are hampton-style facades but Long Island has a balcony and Hampton doesn't. To make things even more confusing, the Porter Davis site now promotes a facade called New England which looks very similar to the Hampton but applied to different floor plan/s. In fact, it looks like they might even use different names for the same facades across difference ranges.
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| The Hampton facade. Image sourced from Porter Davis website. |
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| The Long Island facade. Image sourced from Porter Davis website. |
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The New England facade which looks very similar to the Hampton facade.
Image sourced from Porter Davis website. |
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So I sent an email to Eden Brae today ahead of our contract meeting at the end of the month. Hopefully we can sort it out before their design team starts on plans and elevations. The big lesson here is – check, double check and keep on checking. Hopefully the promise of the facade doesn't turn out to be a facade.
Our contact at Eden Brae called us on Friday 6th which was very prompt and appreciated. One week later, we still do not have a clear answer but Eden Brae have promised to look into it ahead of our contract meeting.
ReplyDeleteWe visited Porter Davis' Sandringham display home north of Melbourne today. The sales consultant confirmed that the 'Hampton' facade is the same as the 'New England' facade. The 'Hampton' name is used across their Prestige range, with 'New England' used for their Lifestyle range.
ReplyDeleteFacade issue was resolved. When our concept sketches were presented, Eden Brae's design team had adapted the New England facade to our Sandringham floorplan.
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